Last updated: July 20, 2025
At Open & Shutter, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information submitted through our website.
1. Information We Collect
We may collect the following personal information through our website or other channels:
- Name
- Email address
- Phone number
This information is collected when you:
- Submit a contact form on our website
- Respond to or interact with us via LinkedIn
- Communicate with us by phone or email
We may also collect publicly available contact information (such as name and business email) from LinkedIn to offer our photography services. We only collect such information where it is relevant to our business and publicly accessible.
2. How We Use This Information
We use the information you provide solely to:
- Respond to inquiries
- Communicate about booking requests or service details
We do not use this information for marketing purposes without your consent. We do not sell or share your information with third parties.
3. Website Analytics
We use Burst Statistics, a privacy-friendly analytics tool, to collect basic, anonymized information about how visitors use our website. This includes page views and general usage patterns.
Burst does not use tracking cookies, and all data is stored locally on our server. No personal or identifiable data is collected through this tool.
4. How We Store and Protect Your Information
We store the information you submit (name, email, and phone number) securely using industry-standard tools, including a third-party customer relationship management (CRM) system. We use this system only to help us manage inquiries and deliver services. Access is limited to authorized team members, and we retain your data only as long as necessary.
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.
5. External Links
Our website may contain links to third-party websites, such as our public portfolio hosted on Pixieset. These sites are governed by their own privacy policies, and we are not responsible for their content or data practices. We recommend reviewing those policies if you interact with those platforms.
6. Information Collected from Other Sources
We may collect publicly available contact information (such as name and business email) from platforms like LinkedIn in order to offer our photography services. If we contact you and you do not wish to receive further messages, you can let us know at any time and we will delete your information.
We only collect such information where it is publicly accessible and relevant to our services, and we do not add it to any marketing list without your explicit consent.
7. Your Rights (Canada – PIPEDA)
Under Canadian privacy law, you have the right to:
- Access your personal information
- Request correction or deletion of your data
- Withdraw your consent at any time
To make a request, contact us at the email below.
8. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
Open & Shutter
info@openandshutter.com